How to deal with code “n”

30/04/2026
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Although the code “n” is usually not a malfunction, we understand that it may cause confusion for you. Here are our suggestions:

·   Check the user manual: First, we recommend you refer to the user manual supplied with the device, which usually contains detailed explanations and solutions for various error codes.

·   Complete the prompted operations: Follow the handling instructions for the prompt code to finish the corresponding operating steps.

·   Perform routine maintenance: If the code “n” reminds you of required maintenance, carry out simple cleaning or replace consumables according to the guidelines in the manual.

·   Contact customer support: If the above steps fail to resolve the issue, or you still have questions about the meaning of code “n”, please feel free to contact our customer service. Our technical support team is always ready to assist you.

As a manufacturer, we are always committed to providing high-quality sterilizer products and ensuring every user enjoys a worry-free operating experience. We conduct rigorous testing and verification on every detail of our products to guarantee their stability and reliability.

If you encounter any problems while using our sterilizer products, or have any suggestions and feedback, you may contact us by calling our customer service hotline: 400-0608-389, or leave a message / submit a repair request directly via our WeChat official account. Our customer service staff will reply to you as soon as possible.

Thank you for choosing our products. Your satisfaction is our constant motivation for progress. Let us work together to create a safer and more efficient sterile environment!

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